Activity incentive sprint
Use this skill when a sales team's pattern needs interrupting for a few days: Call 1 bookings have dried up, presentations have stalled, a dormant list needs clearing, or the quarter needs a jolt. Produces an Executive Sprint Brief for a 1-day blitz, 3-day push or 2-week sprint, with targets worked from the team's real baseline, qualifying criteria, a scoreboard, a reward and three daily huddle prompts. Also use for "sales blitz", "sprint incentive", "spiff", "activity competition", "get the team booking meetings this week".
Applies when a manager wants a short, tactical burst that drives one specific high-value behaviour, never dials for the sake of dials. Produces an Executive Sprint Brief the team can read in two minutes and run from Monday.
The play
- Gather inputs. Use what the manager has given and ask for the rest: the behaviour to drive, who is taking part, the window available, and the current baseline numbers (typical weekly Call 1s booked, presentations made, meetings held). A missing baseline is a blocker; targets are set off real numbers, not round ones.
- Pin the intent. Which behaviour: booking Call 1s (diagnostic briefs), making presentations (asking for cash), uncovering new C-suite decision makers, or clearing a dormant list. If unsaid, infer the most likely pain from what was shared and state the assumption at the top of the brief.
- Pick the format from the window: 1-day Blitz, 3-day Push, or 2-week Sprint at the longest. Shorter and tighter beats longer. Never past two weeks; energy does not survive it.
- Define the metrics from leading indicators only. Primary: Presentations Made or Call 1s Booked. Secondary: meaningful conversations held, or new decision-maker contacts identified. Revenue is not a sprint metric; it lags the window.
- Do the workings. Baseline × reps × window gives the expected number; set a stretch of roughly 40 to 60% over it, per rep and team total, and show the sum in one line. Worked example in references/sprint-brief-template.md.
- Design the incentive and mechanics. Rewards are fast, tangible and cultural: a team experience, peer recognition, spot prizes on the day, an early Friday finish. Nothing that pays out in a commission run weeks later. Daily rhythm: a 5-minute morning kick-off and an afternoon scoreboard check.
- Define qualifying criteria precisely so nothing can be gamed. A Call 1 counts only if booked and logged with a future date. A presentation counts only if a proposal or pricing was shared.
- Specify the scoreboard. Default: a simple shared tally in a team doc or channel. It can be wired to the CRM by mapping the metric to an activity or stage change, but do not assume it lives there.
- Write three daily huddle prompts: a callout, a momentum nudge, a closing push.
- Write it up as an Executive Sprint Brief using the section order in the reference, and create it as a shared document named for the sprint in the team's document store, ready to circulate.
What good looks like
- First thing I check that most people skip: whether the primary metric is a leading indicator the rep controls this week. A revenue sprint rewards whoever had deals closing anyway.
- Second tell: whether the qualifying criteria would survive a rep arguing their numbers on Friday afternoon. If "a conversation" is not defined, every voicemail becomes one.
- The mediocre version: "most calls wins a bottle", a two-month window, a prize paid in the next commission run, and a leaderboard nobody updates after Tuesday.
- I know the brief is right when a rep can read it in two minutes and say what counts, what the number is, and what they get, and the target makes them wince and then nod.
- I know it worked when the behaviour persists in the week after the sprint at a level above the old baseline.
Rules
- MUST ask for a baseline if none is given. No baseline, no target.
- MUST use a leading indicator as the primary metric.
- MUST show the target maths in the brief.
- MUST define what counts precisely enough to settle an argument.
- NEVER run longer than two weeks.
- NEVER reward activity for its own sake: dials, emails sent, or tasks closed.
- NEVER pay the reward through a delayed commission calculation.
references/sprint-brief-template.md
Executive Sprint Brief
Create it as a shared document named for the sprint. Keep it to one page.
Sections, in order
- Sprint Name and Mission. A name the team will say out loud, and one sentence on the behaviour being driven and why now.
- Timeframe and Scope. Format (1-day Blitz, 3-day Push, 2-week Sprint), start and end, who is in.
- Primary and Secondary Metrics with Targets. The workings, per rep and team total.
- Qualifying Criteria. Exactly what counts as a valid point.
- Live Scoreboard Mechanism. Where the tally lives and who updates it, and when.
- The Reward and Celebration. What, when, and how it is marked.
- Daily Leaderboard Prompts. Three huddle talking points.
Format by window
| Window | Format | Use when |
|---|---|---|
| 1 day | Blitz | One list to clear, one behaviour, everyone in the room |
| 2 to 3 days | Push | Call 1 bookings or presentations have dropped and the month needs them back |
| 1 to 2 weeks | Sprint | Uncovering new decision makers across the book, or a quarter-opening reset |
Never longer than two weeks.
Target workings
Baseline per rep per week × reps × weeks in window = expected
Expected × 1.4 to 1.6 = sprint target (team)
Sprint target ÷ reps = per-rep target
Example: baseline 4 Call 1s a week per rep, 5 reps, 3-day Push (0.6 of a week). Expected 4 × 5 × 0.6 = 12. Target 18, a 50% lift. Per rep: 4 in three days, with the first to 4 unlocking the spot prize.
Write the line in the brief exactly like this: "baseline 4 Call 1s/week per rep × 5 reps = 20 a week; sprint target 18 across 3 days, a 50% lift on the run rate".
Qualifying criteria that hold up
| Metric | Counts when | Does not count when |
|---|---|---|
| Call 1 Booked | Booked AND logged in the CRM with a future date and a named decision maker | Verbal "yes, call me", a placeholder with no date, an internal meeting |
| Presentation Made | A proposal or pricing was shared and the deal stage reflects it | A capabilities chat, a quote mentioned but not sent |
| Meaningful conversation | A two-way conversation with a decision maker that ended in a next step | Voicemail, gatekeeper, "send me something" with no follow-up agreed |
| New decision maker identified | Named C-suite or budget holder added to the CRM with a verified role | A generic info@ address, a contact already in the record |
Reward patterns
- Spot prize on the day for the first to hit the per-rep number.
- Team experience (lunch out, an afternoon off, an early Friday finish) when the team total lands.
- Public recognition at the Friday review: the top three named, the behaviour described.
Avoid anything that pays weeks later or needs a calculation nobody can do in their head.
Daily huddle prompts
- Callout (morning, day 1): name yesterday's baseline and today's number. "Four each by Thursday close. Who is going first?"
- Momentum nudge (mid-sprint): read the tally aloud, name who is within one of the number, ask what each person's next three calls are.
- Closing push (last afternoon): "Two hours left. The board says 15 of 18. Three bookings in the room settles it. Phones up."